Employees' obligations

Workers in social care homes are bound by the following conditions:

• Not to leave the house unless there are urgent reasons and after approval of a body that regulates the maintenance of business continuity in the house.
• Commitment to the shift schedule to serve the associates in the role.
• Adherence to the preventive and precautionary measures while providing service to the members of the role or being in quarantine before entering the shift with the employees.
• Follow all precautionary and preventive measures before entering the quarantine for employees to avoid transmitting infection to them
• Bring the results of the examination before entering the stone.
• Obligation to inform the Human Resources Department by calling a specific number when a family member is infected with the virus, in contact with an infected person, or any symptoms appear on the employee and those residing with him, and not to start work without bringing a Covid-19 examination certificate.
• Permanently resident employees are given periodic checks to ensure that they are free of any symptoms or injury through coordination with the concerned authorities.

Associate suspected of being infected

• The nursing staff takes preventive measures with suspected cases and isolates them in isolation rooms.
• To contact the doctor supervising social care homes cases.
• Transferring cases to the hospital on the recommendation of the doctor.
• Follow-up of those suspected of being infected by the employee’s official by asking about his health condition and his needs to work to meet them.
• Cases who went to the hospital or outpatient clinics are isolated for a week with a Covid 19 examination. To make sure there is no injury.

Injured workers

• The nursing staff takes preventive measures with suspected cases.
• Transferring the injured worker to a health center or hospital to assess her health status.
• Ensure that there is no source of infection by examining and isolating other workers and associates in contact.
• It is necessary to cooperate with the Ministry of Health and Community Protection in the process of monitoring confirmed cases in contact with the case so that the epidemiological investigation and quarantine procedures are applied to them in accordance with the procedures followed by the preventive medicine team.
• Thorough sterilization of the home.

Protocol of the work of social care homes in light of the Covid 19 epidemic

Preventive measures that are recommended to be taken in social care homes

Educating all employees and employees about the “Covid 19” epidemic, its transmission methods, and the means of prevention to be followed. Social care homes are provided with awareness materials and training courses through the concerned authorities that help them perform their role in awareness through the following:

• Spreading awareness messages through internal means of communication between employees and affiliates with the importance of relying on official sources of information (the Ministry of Health and Community Protection and the health authorities accredited in the state)
• Allocating simplified daily programs and activities about the epidemic to prevent it and the importance of correct practices for personal care and hygiene.
• Dissemination of awareness media such as posters and awareness leaflets in all social care facilities to urge employees and affiliates to wash hands and follow the etiquette of coughing and sneezing.
• Fighting rumors and misinformation through health departments in the social role and urging workers to adhere to and refer to approved sources of information
• Awareness of employees and affiliates of the preventive measures about the epidemic, in theory and in practice, and urging them to follow them
• Educating employees and affiliates on reporting methods and how to deal with people who are infected or suspected of being infected with the "Covid 19" virus.
• Spreading the culture of the correct use of hygienic hand sanitizers.
• Raising awareness and urging the vaccination of seasonal influenza vaccine and the “Covid 19” vaccine for workers and affiliates.
• Awareness of affiliates’ families and social care home visitors of precautionary and preventive measures when dealing with employees and affiliates of social care homes.
• Educating the health staff about reporting mechanisms and how to deal with workers and affiliates who suffer from respiratory symptoms.

Affiliates

• The nursing staff takes preventive measures with suspected cases and isolates them in isolation rooms.
• Refer the case to a health center or hospital to assess its health status.
• Ensure that there is no source of infection by examining and isolating other workers and associates in contact.
• It is necessary to cooperate with the Ministry of Health and Community Protection in the process of monitoring confirmed cases in contact with the case so that the epidemiological investigation and quarantine procedures are applied to them in accordance with the procedures followed by the preventive medicine team.
• Thorough sterilization of the home
• Isolate the affected cases and take all precautionary measures with them in the isolation rooms in the home, and in case of difficulty, they are referred to government isolation centers.
• Follow-up of the injured by the person responsible for the affiliate by asking about his health condition and his needs to work to meet them.
• Cases referred to isolation centers are received after the completion of the isolation period, complete recovery from "Covid 19" and receipt of the negative examination result.

Staff suspected of being injured

• The nursing staff takes preventive measures with suspected cases.
• Communicate with the doctor supervising social care homes cases.
• Transfer workers suspected of being infected to the hospital, upon the doctor's recommendation.
• Cases who went to the hospital or outpatient clinics are isolated for a week in an external housing to ensure that they are not infected with Covid 19.

Commitment to sterilizing environmental surfaces with approved disinfectants

• Periodically complete sterilization of social care homes.
• Take care to routinely disinfect and sterilize public places and toilets
• Ensure that doors, dining tables, seat cushions, elevator keys, etc. are routinely disinfected and sterilized.
• Changing the work schedule of cleaners during the break period for workers and affiliates to avoid mixing with them.

Good ventilation for facilities

• Continuous natural ventilation of rooms and facilities in social care homes.
• Continuous cleaning of the AC air purifier (filters)

Staff cleanliness

Workers in social care homes who have direct contact with affiliates must adhere to the following:

• Continuous use of safety and protection tools
• Switch masks and gloves if they get wet or wet, and also do not use them more than once
• Emphasis on providing personal protection supplies.
• Adherence to the instructions issued by the concerned authorities
• Clean and sterilize all equipment that is used with associates.

Providing hygiene and sterilization supplies

• Ensure the availability of work supplies such as hand soap and disinfectants in toilets and laundries, ensure the availability of disinfectants (chlorine - alcohol disinfectant) and use them according to the recommended method and percentages, and keep cleaning materials in a safe place.
• Ensure the availability and use of disinfectants in all rooms, corridors and facilities in social care homes.

Health Observer

It works to help social care homes in cooperation with the health staff by providing direct monitoring of the health services that are provided to affiliates through evaluating them and determining the extent of risk, which requires continuous monitoring. Monitoring and care activities are allocated to each member towards the medical staff, and the job needs to respond quickly and inform the circumstances. Non-traditionalism and concern for the safety and protection of those affiliated with social care homes and to ensure that the patient is not exposed to risks and that they follow precautionary measures and adhere to them, as his tasks are as follows:

• Monitor and observe the behavior of the affiliates or a group of them to monitor the risks they may be exposed to.
• Communicate with the health staff to understand the needs of the associates.
• Directly report potential risks of cases.
• Convey information appropriately in accordance with social care home policies and procedures.
• Willingness to deal with sudden situations and solve various problems.
• Notify the health staff of the affiliated’s needs if he is unable to do so.
• Auditing the health procedures and controls to be followed in social care homes and taking corrective measures thereto.
• Keeping up with health updates and guidelines by continuously updating the controls and precautionary measures that must be followed in light of epidemics in social care homes.

Physical distancing and remote work

In the presence of epidemics, the social care role seeks to implement the principle of physical distancing and convert some work to be provided remotely through electronic means and social communication programs to reduce the rate of rapprochement between people and avoid the transmission of infection through a set of procedures, which are:

• Canceling all social activities and meetings, including group eating in restaurant halls, open buffets, and the like, or by implementing them in limited numbers and distancing that reduces the rate of transmission of the epidemic.
• It is preferable to reduce visiting periods for family and relatives and to be by an advance appointment, according to the risk percentage determined by the concerned authorities.
• It is preferable to limit a certain number of workers so that they are free to work only in nutrition, hygiene, health care and living in the house, and prevent them from working in other places outside the house
• Ensure that physical distancing is applied to ensure the distance determined by the concerned authorities in all areas of the role
• Transferring some jobs remotely to reduce the percentage of those present in social care homes, in a way that ensures achieving spacing between workers and affiliates.

In the presence of epidemics, the social care role seeks to implement the principle of physical distancing and convert some work to be provided remotely through electronic means and social communication programs to reduce the rate of rapprochement between people and avoid the transmission of infection through a set of procedures, which are:

Cancellation of all social activities and meetings, including group eating in restaurant halls, open buffets, and the like, or by implementing them for limited numbers and spacing that reduces the rate of transmission of the epidemic.

- It is preferable to reduce the visitation periods for relatives and relatives, and to be by a prior appointment, according to the risk ratio determined by the concerned authorities.

- It is preferable to limit a certain number of workers so that they are free to work only in nutrition, hygiene, health care and living in the house, and prevent them from working in other places outside the house

Ensure that physical distancing is applied to ensure the distance determined by the concerned authorities in all areas of the floor

- Transferring some jobs remotely to reduce the percentage of those present in social care homes in a way that ensures achieving spacing between workers and affiliates.

Examination procedures upon entry to social care homes

• Establishing a check point at all entrances, including sterilization devices, measuring temperature with an approved device, and asking about respiratory symptoms, if any (cough or shortness of breath).
• Training the officials at the checkpoints on the method of examination and the use of a temperature measuring device.
• Temperature measurement for all employees, visitors and service companies that supervise the provision of services to the role such as maintenance, food delivery, and others.
• Not allowing any worker who has flu-like symptoms (fever, cough, runny nose, sore throat) to work or enter the home until the symptoms have passed, according to the report of the treating doctor and examination by the concerned authorities.

Reporting

With the continuation of the precautionary measures in social care homes, all workers and employees residing permanently in the role are examined weekly to ensure that they are not exposed to infection with the Covid 19 virus, so it is necessary to specify fixed numbers to report the following:

• One of the employees or affiliates was injured
• Violation of the precautionary requirements and controls in the home, which exposes employees and affiliates to the risk of contracting the virus.
• Failure of employees and associates to adhere to the precautionary and preventive measures
• Some officials tolerated routine screening procedures upon entering social care homes.

Basic facilities for social care homes

• Dedicated accommodation facilities for companies and employees
• Entertainment places for affiliates and workers
• Central kitchen for preparing meals
• Isolation rooms for suspected or injured persons.
• Specific points for collection and delivery
• Specific sites to receive visitors according to precautionary and preventive controls and conditions

Work system for workers in social care homes

Ensuring the safety of workers and affiliates in social care homes. The work of employees is applied to the permanent and temporary shift system to provide care to residents of social care homes within the program (self-quarantine) as a preventive and precautionary measure to reduce the chance of transmission of Corona virus to affiliates residing in social care homes, and the home self-quarantine program is a program that is done Its application in social care homes in certain circumstances, such as the spread of epidemics and others, and the system of work in permanent and temporary shifts is applied to employees, and work in social care homes during the application of the home self-quarantine program is according to two groups:

The first group: the administrative workers who are not quarantined, and their work is through a separate building for the affiliates or through the remote work system.

The second group: employees quarantined inside the home by the system of shifts as follows:

• Permanent shifts: It is the employee’s commitment to reside permanently during the period of applying the self-quarantine in the home without leaving it permanently. The morning, evening and night shifts are determined daily throughout the month, taking into account the controls of precautionary and preventive measures throughout the length of stay.
• Temporary shifts: The employee’s commitment to entering and leaving the house according to the following groups:
• The first group: It is the group that will stay in the home for a number of continuous days without leaving it, for no less than a continuous number of days and not more than a number of days, during which services are provided to residents according to the nature of work, and the precautionary and preventive measures are taken into account for the length of the stay.
• The second group: is the group that enters the quarantine headquarters for a number of consecutive days without leaving it, less than a continuous number of days and does not exceed a number of days, waiting for the completion of the quarantine period and the appearance of the examination result, and taking into account the precautions of precautionary and preventive measures throughout the period of quarantine.
• The third group: It is the group that will be on leave for a continuous number of days before entering the quarantine headquarters and take into account the precautions of precautionary and preventive measures throughout the period of leave.

Self-quarantine for workers

Quarantine is considered a precautionary measure for workers before they enter social care homes for a period to be determined in coordination with the concerned authorities to ensure that infection is not transmitted to workers in social care homes. The quarantine buildings are divided according to the following bases:

• Separating the women in two buildings according to the functional specialization of the workers to avoid exposure to the presence of an injured person among them during the quarantine period
• Separating the men in two buildings according to the occupational specialization of the workers to avoid exposure to an injured person among them during the quarantine period
• Receiving the result of the examination so that the virus is not infected before entering the stone, and if the infection is found, it is not entered into the stone.
• Determine the period of quarantine in coordination with the concerned authorities to avoid the incubation period of the virus and not to transmit it to residents of social care homes.
• Conducting an examination before employees enter social care homes during the quarantine period to ensure that they are not infected with the virus, and in the event that an infection is found, employees do not enter the role and quarantine them and transfer the injured to health centers to diagnose the case, provide treatment and isolate him externally or in the facilities approved for government isolation
• Determine the capacity of the quarries according to the area that guarantees the application of precautionary measures and the appropriate facilities such as a living area and an area for practicing recreational and sports activities for workers.

Self quarantine headquarters management

A concerned authority has been assigned to manage the self-quarantine headquarters and provide the necessary needs to ensure that workers enjoy the level of services that they enjoy a comfortable stay. Its tasks are as follows:

• Providing all living accommodation needs such as (food, drink, bedding ... etc)
• Maintenance and periodic disinfection of the quarantine facility before each shift.
• Ensure the daily cleanliness of the quarries through inspection visits.
• Coordination with the concerned authorities to report in the event of an infection at the quarantine headquarters, and to adhere to preventive and precautionary measures to ensure the safety of employees.
• Installing an indicative board for emergency numbers and services to meet the needs of workers residing in the self-quarantine headquarters
• Ensure that the inspection is completed by all workers before entering the quarantine headquarters.
• Evidence that the employees who carried out the examination took place and distributed them to the quarantine headquarters in order to ensure business continuity in the social welfare homes.
• Receiving employees in all quarantine sites and receiving the result of the examination, provided that it is negative.
• Sending the list of workers for whom the examination was conducted during the quarantine to the concerned authorities (the House and the Human Resources Department) before the shift date to take the necessary action against the workers who were unable to conduct the examination or enter the shift and provide the appropriate alternative.

Recreational activities for residents of social care homes

Recreational activities for residents of social care homes, especially external ones, are reduced to ensure that they are not exposed to the Covid-19 epidemic by following the following controls:

• Diversity of indoor recreational activities for residents of internal social care homes to avoid going out to public places.
• Employees and employees must wear medical masks at all times in all outdoor areas.
• Avoid being in crowded or densely populated places to avoid infection.
• There must be a commitment to disinfect environmental surfaces every day, with an emphasis on places where there is a high possibility of contact in the starting stations or places of rest, such as the reception station, seating seats, and waiting areas as well as door handles, dining tables, seat backrests, elevator switches, etc., and after each use. And follow the precautionary measures approved by the concerned authorities for cleaning and disinfection.
• Dirt must be removed with soap and water before the disinfection process, and the instructions on the product must be followed in terms of concentration and method of use.
• Be sure to disinfect bathrooms and toilets with disinfectants before using them on trips.
• Hand sanitizers must be distributed to employees and affiliates before leaving the role and stressing their regular use.
• Ensure good ventilation and spacing vehicles while traveling
• Ensuring that facilities are committed to applying all precautionary and preventive measures.
• Not to use any tools or equipment that are used by other people and to rely on single-use items.
• Avoid dealing with notes or cash and relying on electronic devices
• The entertainment activities reservation system must be activated through websites, communication and other means to ensure that customers are not crowded and to make them aware in advance about the nature of the disease, its transmission methods, and methods of prevention.
• Parties prefer to be postponed in epidemics.

Emergency evacuation

In light of the implementation of the risk policy that institutions may be exposed to, both for epidemics and crises, emergency evacuation sites are provided that may be used when a site is damaged. Therefore, social welfare homes must be taken into consideration and work to provide sites that are easy to convert into a home Care in anticipation of any circumstance that one of the role may be exposed to, to be determined by the risk management and business continuity team in the organization, and continuous training for evacuation must be done to prepare employees and associates for such considerations to avoid the risks that may result in the absence of the implementation of operations Phantom evacuation.

The emergency evacuation sites must have all the basic needs to facilitate business, including equipment and tools that meet the needs of all groups residing in social care homes, including medical supplies, living, nutrition, entertainment, suppliers, and others.

Security and safety in the social welfare role

The application of the security and safety policy of social care homes contributes to avoiding damage to the affiliates or facilities of the social care homes in order to achieve the highest levels of security and safety in the sites of social care homes and to provide the appropriate environment to maintain the safety of residents in the role, in addition to preparing to face disasters and crises after their occurrence.