Twenty years have passed since the establishment of the Center for Elderly Services - Home Care - in the Department of Social Services in Sharjah, which was established in 2003 to provide quality social, health, psychological and rehabilitative services for the elderly. After several years passed, services were added for people with disabilities in their homes and also for psychiatric patients. Today, the number of beneficiaries of its services is 8314, who receive treatment and services in their homes. The Senior Citizens Services Center is not an ordinary centre. Rather, over the past two decades, it has been able to achieve qualitative and unique leaps and initiatives that have attracted many beneficiaries, not to mention that it goes daily to the elderly people of Sharjah, who are over 60 years old, wherever they are, to provide various services that... - By the way - it is no longer limited to medicines and treatment, but has gone beyond providing service matters, for example, clearing important identification, personal and other documents for the elderly, providing a means of transportation and delivery to the place he wishes to go, providing self-care services, and many other services that Achieve well-being for the elderly. “The elderly in Sharjah are entertained and receive five-star services,” says Kholoud Al Ali, director of the centre, who has been supervising it for about 20 years, about the beginning of the centre’s work, which came as a decision from the Executive Council of the emirate to provide services to the elderly of Sharjah in Their homes, and tracking down, we were seeking them in their homes to provide services, and some were reserved about these visits due to customs and traditions. Unlike the situation today, we have been able to gain the trust of the community in Sharjah and its affiliated cities, and our services and our center teams have become welcomed and trusted. A lot of effort, and she goes on to say, this did not come out of nowhere, but rather with a lot of effort, thinking, and plans that were developed to raise the level of specialized services in serving this segment of society, which we place as our top priority in the Department of Social Services in Sharjah, and which our father, Sahib, always recommended and recommends to us. His Highness Sheikh Dr. Sultan bin Muhammad Al Qasimi, Member of the Supreme Council and Ruler of Sharjah, and providing all the supplies and services so that the elderly can live in reassurance, comfort and happiness. The center's employees do not sit behind their desks, but are spread throughout the emirate. One of the center's objectives is to provide the necessary care to develop and consolidate the capabilities of the groups it serves, as well as to rehabilitate and support those who care for them, in addition to providing appropriate daytime services for them through several things, such as mobile units, where there are 32 mobile units, 12 of which include a general practitioner, a nurse, and a driver who make daily visits. Their number ranges between 7-12, and their mission is to provide a package of health, social, and psychological services that suit the needs of the groups we serve. The center also offers rehabilitation programs and training for those in charge of the methods and means of care and health care to ensure their health stability, providing home nursing service (Rahma), private transportation services for the bedridden, providing medical needs for people with limited income, and the Al-Asala Clubs, which were established in 2009 to provide social, health, and daytime recreational services for the elderly to achieve Social integration through a vital program and activities that ensure their interaction with society and its members. Quality services To achieve quality services, the Center launched many initiatives on various occasions, including, but not limited to, Innovation Month, which is held at the state level, where the Center launched several initiatives in home care, such as “self-care” and providing the service to a social caretaker to ensure personal hygiene for adults. Age and place of residence. As well as the home nursing service, it works to provide health care and therapeutic services to the elderly and disabled who find it difficult to visit hospitals. This service is also considered an important part after the elderly or disabled person leaves the hospital to maintain the stability of their health condition. Among the new services is the “Mishwar” service, which is an innovative home-based social service for the elderly to ensure the application of the best practices in the field of care and social empowerment. It is based on meeting the needs of the member in all the trips he desires. There is also the “Private Transport” service, which provides a service to transport members to medical appointments through coordination with the Transportation Department. This service is carried out in coordination with the Sharjah Police General Command. The “Ejaba” service is one of the modern services that provides mobile government services to members to meet their basic needs in their areas of residence, out of consideration for them and to facilitate the completion of their transactions in coordination with many participating parties, such services as: renewing the identity, renewing the health card, paying bills, and clearing some Transactions. The “virtual babysitter” service is a service provided to the elderly who live alone, where a large screen is placed and installed in the enrollee’s home, and communication is made with the elderly person through a specific program that downloads to his phone, allowing him to communicate with the nurse in charge of him when the device is turned on to check on the enrollee’s general condition. The elderly person must reside alone, or a couple must reside together, or with a servant, or he must be without social care. The service of qualifying caregivers for the elderly is concerned with how to train and guide the caregiver in the proper ways to care for the elderly, people of determination, and the mentally ill in the aspects of living, health, and social life. This medicine delivery is in addition to the “medicine delivery” service through a work team whose mission is not limited to delivery only, but also informing and educating beneficiaries about how to use medicines, the doses and specific times, how to store medicines, methods of preserving them and the appropriate temperatures for them, to ensure the safety of the elderly and vulnerable groups. And those who serve them. And private transportation service, by providing a service to transport members to medical appointments in coordination with transportation. Physiotherapy Center On the second floor, Kholoud Al Ali explains the services that the center provides related to physical therapy for its members, as it provides for the elderly a physical therapy center with two sections, one for men and the other for women, and it provides internal and external services in the homes of the elderly and people with disabilities beneficiaries of the department, during Morning and evening shifts for those from the community who wish to be part of a qualified crew in both shifts. The Elderly Services Center allows beneficiaries to obtain home care services by calling the hotline 800700, or via the website https://sssd.shj.ae/, or via WhatsApp 065015995. The types of services include: First: social services, which are concerned with caring for the elderly person’s communication with the outside community, strengthening the kinship relationship between him and his family, developing social treatment plans aimed at stabilizing his social situation, as well as supervising the follow-up of his identification papers, verifying their validity, and working to renew them. Secondly, rehabilitative services are concerned with the training aspect for the elderly person and his caregiver in ways to care for him and achieve independence through a training program that includes the theoretical and practical aspects, in addition to providing him with prosthetic devices. Third, medical services include visits to the doctor (general practitioner), nursing, physical therapy, laboratory services and the provision of medications to the elderly person's home. A psychiatrist is also available in addition to the oral and dental service. Fourth, living services, which are concerned with providing the basic needs of an elderly person’s residence, such as rehabilitating the house to be suitable for its situation, maintaining and furnishing the house, and providing clothing and food.