The Department of Social Services in Sharjah participated in the activities of the UAE Innovation Month, "UAE Innovates 2023", in its eighth edition, which lasts throughout the month of February. government at the state level, in addition to promoting community participation in experiences and initiatives that benefit society and the individual. In conjunction with this innovative national event, the department launched two services, the "Social Data Portal" and "Anjaba", to embody these two initiatives the axis of sustainability and proactivity in community service, and to upgrade all services provided to the groups that the department deals with in an innovative way. The social portal Eng. Hatem Al-Sayed, Deputy Director of the Information Technology Department, says that the social portal service launched by the department provides data by querying the Emirates ID number of customers registered with local and federal government agencies, with the aim of reducing the customer’s journey period through direct electronic connectivity. With 22 government agencies, which reflects positively on the speed of decision-making that meets the needs of customers in the Emirate of Sharjah, adding that this data serves local and federal government agencies as well by enabling them to obtain information. about the objectives to be achieved from the innovative service; It is represented in the smooth flow of data between government agencies in a safe and effective manner, and reducing the rate of human error to avoid granting benefits and services to those who are not eligible, and contributing to the speedy decision-making process in providing services to the community, and reducing the rate of review of institutions, which saves time and effort, in addition to providing correct, accurate and safe data, The speed of obtaining and accessing it, and reducing the time period for obtaining the service, which raises the level of customer satisfaction. And he goes on to say: The importance of this portal is represented in promoting smart integration between government agencies and unifying their efforts, filling the need of those institutions to obtain accurate and rapid information to develop their services provided to members of society, and launching benefits targeting specific groups of beneficiaries that require the provision of accurate data and avoiding repeated requests for beneficiary data. Which results in a waste of time and effort. In turn, Kholoud Abdullah Al Ali, Director of the Elderly Services Center, explained that the Ejaba initiative, which was launched by the department, aims to reach the homes of the elderly, provide their government transactions with ease and comfort in a manner commensurate with their health status and facilitate the access of services to their homes, which is a phrase About a service available in a mobile vehicle that clears and delivers official documents for the elderly and people with disabilities who are beneficiaries of the department's services, and is carried out in cooperation with a number of competent government agencies, and these agencies are represented by the Sharjah Electricity, Water and Gas Authority, the Federal Authority for Identity and Nationality, Customs and Ports Security, and the Ministry Health and Community Protection, and Sharjah Economic Development Department.