“The magic word for resolving disputes and avoiding their occurrence, present or future, is the family.” With these words, the social worker Fatima Al Shehhi, who has been working for 11 years in the field of dealing with violent cases of women and girls at the Women’s Protection Center of the Department of Social Services in Sharjah, summarized her role as one of the most important Roles in the center to deal with the client’s family, the case is received in the center by the social worker, where he is introduced to the services provided and his role in solving his problem, in addition to listening to his problem. “The family” is the first cause. Returning to the family, Al-Shehhi says that most of the problems that come to us may have their beginning related to the client himself, but with sessions and dialogue with him, we find the hidden influence of the family and its role in shaping his life and reaching what it is, and therefore we advise all families of the necessity of dialogue between Its members because it is a missing element in addition to the need to contain children. Fatima Al-Shehhi says, there is a group of fathers and mothers who lack a sense of responsibility, and therefore the children are victims of them, and due to the loss of a sense of safety, a lot of chaos occurs or behaviors strange to our Arab and Gulf society, divorce in the first place and the preoccupation of parents with their interests and work for their children, leads to such cases . Most of the cases that have been worked on at the center revolve around their problems due to the parents’ preoccupation with forming other families and the presence of the children with the grandmother or aunts, and because of the circumstances of life, they do not pay the children the necessary care and attention, which gives them time to riot and some of them to deviate and change behavior and stay away from religious teachings (such as prayer, fasting and reading the Qur’an) openness and development and on On the other hand, Al-Shehhi says, the openness and the dangerous development that the world is witnessing in the field of technology on cultures, customs and traditions that are different from our own, had a great impact on our family and societal relations. Or constantly leaving the house with her friends, traveling alone and returning home late at night, and she wants to wear whatever clothes she wants and refuses her brother’s interference in her affairs on the pretext that she has a mother and a father. She also objects to her family and demands them not to interfere in her life because she is financially sufficient and does not need anyone To spend on her, and all of what was mentioned leads to violent reactions from the parents and brothers, this young man who sees his sister behaving in this way and breaking Social norms, how will he react, and consequently cases of assault, violence, escape, or parents reject their daughter who broke societal norms, and of course we deal in different ways with the client according to the type of his problem. And here comes our role by directing the client to the least marginal behavior to avoid a problem and bring the points of view between the parties closer, to deal flexibly, and to convince the girl that the behavior of her family is the result of their fear, concern and interest in her, and they are more important than your friends, in order to reach a solution that satisfies all parties so that the water returns to its course and creating a common dialogue. Not telling the truth The social worker at the Women's Protection Center said that some clients do not tell their real problem from the first meeting, and most of the cases reported are the one who caused the problem, for example, one of the cases that referred to the center was a wife who was assaulted by her husband and complained to him, and when we met With her, she was placing the blame on her husband, and after several sessions with her and her husband, it turned out that she was a sharp-tongued wife and constantly quarrelling and screaming at home, which made the husband lose control despite her enduring years, but his patience ran out and in a moment of anger he assaulted her in response to her actions, here the wife's behavior must be evaluated and She is not right in her behavior, and in such cases, which is one of the most prominent marital problems, a lot of patience and intelligence must be dealt with. She explains that the difficulty is when the customer is convinced that he is not wrong and that it takes time and sessions to change his mind and conviction. The center opened in 2011 and was able to solve many family problems. It receives clients from women and girls. The duration of their stay in the center ranges between a day or a week and sometimes the period extends to months, and in many cases the reason is not worth the dispute between the spouses, but the stubbornness between them and this is one of the most problems that are solved in a short time On the other hand, there are prolonged cases, especially when the legal aspect and legal reviews interfere, for example, when the wife is constantly beaten or expelled and complains to the police about the husband who may be addicted to alcohol, or has a psychological condition, and a case is filed to recover her right through the court, and to take a pledge that she will not be exposed To attack again, and turning the case to court fuels the dispute and increases the gap, and it is difficult for us to resolve the dispute. In this case, the psychologist and the social worker, along with the lawyer, develop a plan to solve the problem either amicably or to go to the prosecution and then the family court, to complete the divorce procedures because the situation is hopeless. It is worth noting that the client is followed up even after the problem is resolved and the wife returns to her home to make sure of her condition.