Within the "Learn" initiative organized by the Department of Social Services in Sharjah; A training course on artificial intelligence was held, targeting 49 senior citizens affiliated with and beneficiaries of the department's services, in addition to a number of employees. The course, which was organized "remotely", was presented virtually; Dr. Amal Ibrahim Al Ali, Assistant Professor at the University of Sharjah, discussed artificial intelligence, which refers to systems or devices that simulate human intelligence to perform tasks and that can improve themselves based on the information they collect. Emphasizing that in order for the computer to solve our problems, we must first enable it to understand them. Machine intelligence The doctor touched on four approaches to defining artificial intelligence: action like a human being, thinking like him, rational action and rational thinking. Where Turing devised a test to ensure the intelligence of the machine, by placing it in a closed room and placing a person in another closed room, and they connect at the end to the room of the referee, which handles communication with the machine and man, and judges through his dialogue with the machine and man, and the aim of the test is to determine who is the man and who is the machine by By asking questions, if he cannot differentiate between them, he judges the machine to be intelligent. Characteristics of artificial intelligence programs She talked about the characteristics of artificial intelligence programs, which are symbolic representation. The goal of automated programming is the production of smart programs, which are used as a good tool in helping programmers to facilitate the production of their programs. That is, give him the details of the problem for him to design and produce the program. Artificial intelligence programs in which the method of experimental research is followed, as is the case with a doctor who diagnoses the disease for a patient, as he has several possibilities before arriving at an accurate diagnosis. The ability to learn is also one of the advantages of intelligent behavior, and whether learning in humans is by observation or taking advantage of past mistakes, artificial intelligence programs must rely on machine learning strategies. Promoting knowledge, social inclusion and in turn; Maryam Al-Qatari reported that the initiative has been launched since 2019 AD, to implement a series of educational and educational programs with the aim of developing the skills of senior citizens of the department’s employees and beneficiaries. The educational programs directed to this category vary through workshops, training programs and introductory lectures; In cooperation and coordination with a number of competent authorities, to present their specialized and awareness programs in the field of prevention and safety in homes, programs on how to use modern technologies and the use of smart devices, community programs, in addition to lectures on creativity and innovation. And that this specialized course in artificial intelligence is only an embodiment of the department's vision towards its plans to enhance the use of modern technologies for the senior citizens category.