The child's helpline at the Social Services Department in Sharjah receives various types of calls and reports received around the clock via the toll-free line (800700) on cases of abuse and violence against children, physical abuse and neglect, educational deprivation, and other matters related to the child, as the line received more than ( 401) notifications during the first quarter of the current year 2020. The line also receives communications through the phone call and the WhatsApp service 065015995 for the service (chat bot) that the department recently launched for many services to ensure immediate follow-up of the cases reported within clear procedures that guarantee the interests of the child and confidentiality The amount of abuse data, through a team of qualified and trained to handle all incoming calls on those 24 hours. To enhance the chain of free channels .. Maha Mansoor, director of the Governmental Communication Department, said that the department is keen to enhance its communication with various members of society through the call center that includes a series of free channels dedicated to the elderly, women’s protection, home care, and urgent intervention, and is one of those channels It is the toll free number for the child helpline 800700 which was established since the year 2007 AD. Speed ​​of response .. The Director of the Governmental Communications Department confirmed that the child's helpline receives urgent communications and the speed of dealing with them and resolving them in coordination with the competent authorities to develop preventive measures to enhance child protection; in addition to responding to parents ’inquiries and providing psychological, legal and social consultations by qualified specialists in various The areas entrusted to the child, and in line with the aspirations of the government of the Emirate of Sharjah and its endeavor to provide the highest levels of protection and safety for the child and contribute to the development of his capabilities and skills for its sound development, and its approach aimed at providing a life based on a decent life M.