The Department of Social Services in Sharjah continues to provide physiotherapy services, which aim to improve the musculoskeletal capabilities of subscribers to rehabilitation and treatment services. It began with the Home Care Services Center, which provides nursing services to the elderly in their homes, until a center was allocated that provides its services in the morning and evening periods inside and outside the center. The center targets with its services the elderly, children, people with disabilities, and people who are injured and in need of physiotherapy services. The beginning is narrated by Khulood Al Ali, Director of the Elderly Services Center, who says: “The physiotherapy service was launched in 2003 with the launch of home care in the department, which is about 22 years ago. We expanded home care to include, in addition to the elderly, people with disabilities and mentally ill patients, the physiotherapy service. In order for the beneficiary to obtain the physiotherapy service, he must obtain a medical report stating the necessity of obtaining the physiotherapy service.” The medical staff were not welcomed, and she adds, the center was initially established in a nursing home and was known as the Elderly Care Department. In 2006, it was transformed into a center for elderly services, and it became an integrated center. We faced the difficulty of the elderly not being registered in the physiotherapy center, so we used to rely on the database of those registered in the Department of Social Services who were beneficiaries of social security and social assistance and know their health record. We would go ourselves to the home of the elderly and offer them the services, and sometimes we were met with their refusal to receive us. Gradually, the situation and impressions changed, and in 2007, the Department of Social Services launched the free hotline for the department, 800700, to inquire about the department’s services, including inquiries about services for the elderly. Requests began to be transferred to the center, and the physiotherapy service developed, and the cases in the Oasis of Guidance home for mental patients were included in home care, as well as people with disabilities, so that they could benefit from the services. Home care: Khulood Al Ali stated that home care at the Elderly Services Center is the provision of home services to the elderly in their homes through a specialized team of doctors, nurses, social workers, psychologists, and nurses. These services are provided by specialized centers for the elderly in their homes and include health, social, and nursing care, as well as recreational and rehabilitation activities. The mechanism for obtaining this service varies depending on the entity. Registration can be done through the department's website, by calling 800700, or by visiting the headquarters. Some of the services include medical visits, continuous or temporary nursing care, personal care, and assistance with daily activities. How to provide treatment: Physiotherapy services are provided through 3 channels, either at home, according to the assessment of the doctor who is present and the physiotherapist, or through the physiotherapy service provided at Al Asala Club in the Senior Citizens Services Center in the morning, in addition to the physiotherapy center located in the nursing home. While small mobile units include providing physiotherapy sessions according to each patient's condition once or twice a week depending on the treatment plan. The number of units: The number of mobile units in Sharjah alone is 10, while the total number of units in the Central and Eastern regions reaches 23. The work of the mobile units is not limited to physiotherapy, but rather the caregiver of the elderly in homes is trained, and when he becomes qualified to provide the physiotherapy service himself, the service is reduced and then stopped. The services include providing healthcare that includes regular medical visits, nursing, wound care, medication management, physical therapy, and providing health consultations. Providing social care that includes psychological and social support programs, assistance in daily living, and coordination with other service and health agencies. It includes personal care that consists of assistance with eating, bathing, and other daily activities, in addition to recreational and rehabilitative activities such as providing cultural, sports, and professional activities to enhance quality of life and social participation. Terms and conditions: To obtain the service, contact us directly on the hotline 800700, or register on the department’s website, or apply directly at the center’s headquarters. The conditions for obtaining the service are that the applicant must be an elderly person aged 60 or over, registered with the Department of Social Services, a citizen of the emirate and residing there, and that the person needs home care due to an inability to carry out private affairs or due to health conditions, according to the medical report that explains his need for physical therapy. There are other similar services offered at the nursing home in the evening, which is a service open to members of the community for a nominal fee to obtain sessions, and at the Al-Asala Club in the Home Care Services Center, a morning service is offered to all club members free of charge. The physical therapy centers are managed by a team of therapists of both genders, male and female, and there are two halls for both genders, doctors, and physical therapy therapists. The equipment is distributed equally between the halls. The Director of the Elderly Services Center indicated that the physiotherapy department is equipped with various tools and machines to facilitate the rehabilitation and recovery of patients, which help in pain management, improving mobility, and enhancing physical functions. The devices and tools vary, including sports equipment such as rehabilitation and manual therapy equipment, as well as electrotherapy devices and therapeutic exercise equipment, stationary bikes, cardio exercise machines, resistance bands, therapy balls, balance boards, hand weights, heat and cold therapy devices, and hot and cold compresses. The department provides cryotherapy units: paraffin wax baths, rehabilitation and mobility aids, knee braces, splints and supports, ankle and foot orthotics, kinesiology devices, biofeedback devices, stretching and flexibility devices, stretching belts, heel and leg extension devices, in addition to posture devices, therapeutic treatment tables, supports, cushions, tilt tables and kinesio bands.